April has been wonderful throughout the process of short selling my house- and helping us in buying a new residence. The short sale process was challenging, but she was always there to answer a question, provide good information, and talk me through the issues. Unlike other agents, she is quick to respond to correspondence, and she has a vast amount of experience and wisdom to share with her clients. She is a great negotiator, gets the necessary paperwork done in perfect time/order, and she has been very wise and patient in helping us through a trying and complex real estate situation. Experienced, honest, informed, great communicator and very reliable.